IGaming Terms and Conditions — Know Before You Play

📄1. Introduction

Welcome to the iGaming (igaming.vin) platform. These Terms and Conditions ("Terms") constitute a legally binding agreement between iGaming and its users. By visiting our website, creating an account, or using any of our services, you are deemed to have fully accepted these Terms.

This document has been written in English to ensure clarity for users. However, if you have any legal questions, please contact our support team.

🔞2. Eligibility & Age Requirements

The following eligibility requirements must be met to use the iGaming platform:

• You must be at least 18 years must be.
• You must not reside in a country where online gaming is entirely prohibited.
• You must register an account in your own name — not on behalf of anyone else.
• You are of sound mind and are using this service of your own free will.

👤3. Account Rules

Single Account Policy

Each individual may hold only one iGaming account. If multiple accounts are found to belong to the same person, all accounts will be closed and all balances may be forfeited.

Accuracy of Information

All information provided at the time of registration must be complete, accurate, and truthful. Creating an account with false information is a serious violation, and iGaming reserves the right to close such accounts.

Password & Security

You are solely responsible for the security of your account. Never share your password with anyone. If you suspect unauthorized access to your account, contact us immediately.

🪪4. KYC & Identity Verification

IGaming conducts its Know Your Customer (KYC) process in accordance with international standards. This is essential for preventing money laundering and maintaining the security of the platform.

What documents are required?

• A clear photo of your National ID (NID) or passport
• A utility bill or bank statement as proof of address (issued within the last three months)
• Documents required for payment method verification

Withdrawals will not be initiated until KYC is complete. Verification typically takes 24–48 hours.

💵5. Deposit Policy

The following rules apply to deposits on iGaming:

• Minimum deposit amount is BDT 100.
• Deposits must be made from a payment method registered in your own name.
• Third-party deposits are not accepted.
• IGaming monitors all deposit transactions.

🏦6. Withdrawal Policy

Please keep the following in mind before withdrawing your winnings:

• Minimum withdrawal is BDT 500.
• Withdrawals must be made via the same method used for the original deposit.
• Processing time is 12–24 hours for standard members and 15–30 minutes for VIP members.
• Withdrawals cannot be processed until KYC verification is complete.
• Winnings derived from bonuses are subject to wagering requirements.

IGaming reserves the right to review withdrawal requests and may require additional verification in cases of suspicious activity.

🎁7. Bonus & Promotion Terms

IGaming offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions that must be met.

General Bonus Rules

• Each bonus carries a specific wagering requirement (typically 20x–30x).
• Bonus conditions must be met within a specified time frame after claiming.
• The same bonus cannot be claimed more than once.
• Bonus funds cannot be withdrawn directly — they are for wagering purposes only.
• Misuse of a promotional code will result in the cancellation of the associated bonus.

Bonus Abuse

Abusing the bonus system — for example, using multiple accounts to claim the same bonus — is a serious violation. In such cases, the bonus will be cancelled and the account may be permanently closed.

🎮8. Gaming Rules

The following rules apply when playing games on iGaming:

• Each game has its own rules, which are available within the game itself.
• If a game is interrupted due to a technical fault, iGaming will assess the situation and make a decision accordingly.
• IGaming is not liable for any losses resulting from internet disconnection.
• Game outcomes are determined by a certified RNG and are final.
• Any winnings obtained by exploiting bugs or errors in the software will be voided.

🛡️9. Responsible Gaming

IGaming places responsible gaming at the top of its priorities. We want every user to enjoy gaming as a form of entertainment.

User Rights

• Option to set deposit limits
• Setting a session time limit
• Taking a voluntary temporary break (Self-exclusion)
• Request for permanent account closure

If any user feels their gaming habits are getting out of control, they can contact our support team at any time. For more information, please visit our Responsible Gaming View page.

🚫10. Prohibited Activities

The following actions are strictly prohibited on iGaming:

1. Any form of fraud, hacking, or software manipulation
2. Using the platform for money laundering purposes
3. Operating multiple accounts
4. Coordinated activity intended to abuse the bonus system
5. Use of automated software or bots
6. Impersonating other users
7. Attempting to gain unauthorized access to the platform's security systems

🔐11. Account Closure or Suspension

IGaming reserves the right to temporarily or permanently suspend an account under the following circumstances:

• Any violation of these Terms
• Evidence of Fraudulent Activity
• If KYC information is found to be false or incomplete
• Failure to Verify Age
• At the direction of a regulatory authority

Users may close their account at any time by submitting a written request to support.

🔏12. Privacy & Data Protection

IGaming takes the protection of your personal information very seriously. We will never sell your data to third parties.

For details on how your data is collected, used, and protected, please see our Privacy Policy Available on the page.

🔄13. Changes to Terms

IGaming reserves the right to update these Terms and Conditions at any time. Any changes will be published on the website with a revised date and communicated via registered email or account notification.

Continuing to use the platform after any changes have been made constitutes your acceptance of the updated terms. If you do not agree to the changes, please request account closure.

📬14. Contact & Dispute Resolution

For any questions or complaints regarding these Terms, please contact our support team. We are available 24/7 to assist you.

All disputes will first be addressed through direct discussion. If unresolved, the matter will be referred to neutral mediation.